Hiscox’s London Market division has gone live with ‘Claims+’: a bespoke, state of the art claims system that has taken three years to develop. It is designed to deliver an improved response time for brokers, a reduction in manual work for claims handlers, and free up more time to add value to the claims process where it really counts.
‘Claims+’ has already begun to deliver on its promised benefits, says Tony Rai, Head of London Market Claims at Hiscox. “We wanted to see how we could provide a better service for our brokers and respond to the growing benefits and efficiencies offered by the Electronic Claims File initiative within the London market. The results so far have been very encouraging,”.
Rai says: “Claims+ allows us to better focus on our brokers’ key claims, while streamlining the claims handling process also means we have more time to maintain and build relationships with our key brokers.”
For more information, contact:
Andrew Sellers
Group Claims Service Delivery Manager
[email protected]
+44 (0)20 7448 6233
All press releases